Effective management of expectations is a crucial component of leadership in any situation, as it not only demonstrates our ability to navigate complex circumstances but also allows us to allocate resources more efficiently to address unforeseen challenges
As mentioned in the previous post, the ACE principle can improve your ability to manage expectations. This principle is an acronym composed of the following elements: Attitude, Attainability, Communication, Conscientiousness, Engagement, and Effect.
We will further discuss the A’s comprising the acronym: Attitude and Attainability
There is a need to evaluate your personal attitude and that of your counterpart(s) towards the situation. As the old adage goes “Attitude is Everything”, a negative attitude, wheater from oneself or others can certainly jeopardize a favorable outcome in any given situation.
Moreover, studies have shown that attitude can affect performance in a positive or in negative manner. Conclusion: Good attitudes yield better results. Positive, proactive, and non-disruptive attitudes are listed as primary qualities that high-performing leaders tend to portray.
Attitude is known to guide a person to engage in a given behavior determinated. Therefore, an effective leader seeks to engage all the participants of a project to elicit behavior that is purposeful and creates proper rapport.
A term mainly used in connection with goal setting. Attainability is based on how feasible it is to attain a desired outcome with the given resources (people, money, and time). It is important to continuously assess the feasibility of achieving a goal and adjust resources accordingly
An attainable project managed with the right attitude creates the foundation for managing expectations successfully.
In the subsequent posts, I will discuss the C and E variables in detail. In the meantime, continue to apply ACE Principle!
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